The Privacy Statement provided by Suffix Library explains how they handle personal data and respect the privacy of individuals. It emphasizes that the policy can be modified over time, and it encourages visitors and users to regularly review the Privacy Policy.
All “Personal Information,” defined as any data that can identify, contact, or locate an individual, is subject to this Privacy Policy. Suffix Library collects and maintains such information and ensures its adherence to the policy, which may be updated periodically. To make changes to personal information and preferences, there is a dedicated section called “Updating Your Personal Information and Privacy Preferences.”
Suffix Library is comprised of multiple legal entities, and this privacy notice represents the collective group of companies. When terms like “Suffix Library,” “we,” “us,” or “our” are used in the notice, they refer to the specific Suffix Library entity responsible for controlling or processing the personal information, as explained further in the “Entities Collecting Personal Information” section below.
1. Collection of Personal Information
1.1 When visiting the Site, it is possible to engage in various activities without providing Personal Information
1.2 However, if you register as a Suffix Library subscriber and order products or services, certain Personal Information may be collected from you to facilitate the provision of those services. The Personal Information that may be collected includes:
a. Contact information: Name, phone and fax numbers, address, and email address.
b. Billing information: Credit card number, expiration date, card type, and billing address.
c. Demographic information: Job title, job description, company name, and company type.
d. Profile data: Username, password, details of purchases, and licensed content.
1.3 If you submit content to Suffix Library for licensing, additional information may be requested, such as:
a. Contact information: Name, phone number, primary address, and email address.
b. Payment and contributor information: Payout method, payout email, desired display name, content focus, camera equipment, skill level, and creative process details.
1.4 Some of the information requested may be mandatory, while others are voluntary. Failure to provide mandatory data for a specific activity may result in the inability to engage in that activity.
1.5 Like most websites, Suffix Library and its contracted third-party subprocessors may collect technical and routing information about your computer when using the Site. This includes environmental variables such as browser type, operating system, CPU speed, and IP address. Such information is used to facilitate and track site usage and measure traffic patterns. On occasion, this information may be matched with your Personal Information to better understand visitor needs.
1.6 To maintain data accuracy, authenticate users, and prevent system abuse, Suffix Library may supplement the Personal Information you provide with data from third-party sources. This may include address information to verify and update contact details.
1.7 Additionally, information from third-party databases, such as demographic or company information, may be used to enhance the relevance of marketing communications. A list of third-party subprocessors used for information processing can be found on the provided link.
1.8 When downloading and using Suffix Library’s Mobile Apps or Services, certain device information, such as device type and operating system version, is automatically collected. However, no location-based information is requested, accessed, or tracked from your mobile device during the download or use of the Mobile Apps or Services.
2. Updating Your Personal Information and Privacy Preferences
2.1 Suffix Library is committed to providing you with access to your Personal Information and respecting your privacy preferences. If you would like to obtain information about or access your Personal Information processed by Suffix Library, you can request it by contacting us at privacy@suffixlibrary.com.
2.2 You have the right to access, correct, or delete your Personal Information and adjust your privacy preferences at any time. To do so, you can click on the “My Account” link, where you can immediately view and modify most of your Personal Information.
2.3 If you wish to delete your account or request that we no longer use your information to provide services, you can visit the “My Account Preferences” link on the site and follow the instructions under the “Delete My Account” section.
2.4 Contributors can change their profile information by accessing the provided link. For certain Personal Information, contacting support may be required for changes due to security purposes. We will promptly respond to your requests within a reasonable timeframe.
3. How Your Personal Information Is Used
3.1 Suffix Library collects your information to provide services, comply with legal obligations, and improve products and services. We do not sell, rent, or share your personally identifiable information with third parties, except as disclosed in this Privacy Policy. The information we collect may be used for the following purposes:
a. Authenticating and providing access to Suffix Library websites, mobile applications, and services.
b. Processing financial transactions.
c. Sending order/renewal confirmations.
d. Registering your rights to technical support or other benefits available to registered users.
e. Responding to customer service requests, questions, and concerns.
f. Administering your account.
g. Sending requested product or service information.
h. Keeping you informed about special offers and services from Suffix Library and selected third parties.
i. Administering promotions and notifying you of the results.
j. Investigating, preventing, or taking action against illegal activities or violations of our Terms of Service.
k. Meeting research and product/service development needs to improve our Site, services, and offerings.
l. Customizing your experience, including targeting services, search results, and offerings to you.
3.2 We store collected information, such as through cookies, log files, transparent images, or third-party sources, to create a summary of your preferences. Personally identifiable information and/or membership usage history may be tied to the summary to provide tailored promotions, improve site content, or determine your preferences.
3.3 In certain circumstances, Suffix Library may be obligated to disclose personal data to public authorities in response to lawful requests, including for national security, law enforcement, or other important public issues.
3.4 If required by law (e.g., subpoena, warrant, court order, legal process), and to protect our rights, avoid litigation, ensure safety, investigate fraud, or respond to government requests, we may disclose information about you. We may also disclose information to fulfill legal obligations related to national security, law enforcement, or other significant public matters.
4. Legal Bases for Processing
4.1 In South Africa, the processing of personal data is governed by the Protection of Personal Information Act (POPIA), which came into effect on July 1, 2020. POPIA establishes several legal bases or lawful grounds for processing personal data. These legal bases include:
a. Consent: Processing is based on the individual’s explicit consent for a specific purpose.
b. Contractual necessity: Processing is necessary for the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures.
c. Legal obligation: Processing is necessary to comply with a legal obligation imposed on the responsible party (data controller).
d. Legitimate interests: Processing is necessary for the legitimate interests pursued by the responsible party or a third party to whom the personal data is supplied, provided that it does not unjustifiably infringe on the data subject’s privacy.
e. Vital interests: Processing is necessary to protect the vital interests of the data subject or another person.
4.2 Performance of a public law duty: Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the responsible party.
4.3 It’s important to note that the lawful basis for processing personal data should be determined on a case-by-case basis, taking into account the specific circumstances and purposes of the processing. Organizations processing personal data in South Africa should ensure compliance with POPIA and adhere to the applicable legal basis for their data processing activities.
4.4 Suffix Library processes personal data based on various legal bases in South Africa. These legal bases include:
i. Processing necessary to protect the vital interests of the data subject or another natural person:
a. Investigating and protecting against intellectual property infringement.
b. Confirming the validity of licenses to Suffix Library content.
c. Investigating, preventing, or taking action regarding violations of Terms of Service.
ii. Processing in furtherance of Suffix Library’s legitimate interests:
a. Providing, improving, and customizing the website and services.
b. Administering operations and fulfilling contractual obligations to customers and contributors.
c. Analyzing and understanding the usage of online platforms.
d. Maintaining the security and integrity of websites, mobile applications, and other services.
e. Sending requested product or service information and keeping users informed about special offers and services of Suffix Library and selected third parties.
f. Administering promotions and sweepstakes.
g. Conducting research and product/service development for the improvement of the Site, services, and offerings.
iii. Processing necessary for compliance with Suffix Library’s legal obligations:
a. Investigating and protecting against intellectual property infringement, fraud, spam, harassment, crime, and security risks.
b. Compliance with laws and regulations related to money laundering, bribery, corruption, and applicable sanctions.
c. Meeting financial reporting and other obligations under relevant securities laws.
5. Information Sharing with Service Providers / Agents
5.1Suffix Library utilizes external credit card processing companies for billing purposes, but these companies are not known to retain, share, store, or use personally identifiable information for any other purpose.
5.2 Additionally, Suffix Library may share Personal Information with specific service providers that perform services on behalf of the company. However, only the necessary Personal Information required for the provision of these services is shared. We have strict requirements in place to ensure that any company with which we share Personal Information protects the data in accordance with this privacy policy and limits its use solely to the performance of services for Suffix Library.
5.3 A list of these third-party subprocessors can be found on our website.
5.4 It is important to note that Suffix Library does not sell or provide Personal Information to other companies for their own marketing purposes.
6. Data Retention and Data Portability
6.1 We will store your information for the duration of your active account and as long as it is necessary to provide you with our services. This includes the validation and enforcement of licenses for content usage, as well as fulfilling our legal obligations.
6.2. Should you wish to delete your account or request the cessation of using your information for service provision, you can do so by following the instructions under the “Delete My Account” section in the “My Account Preferences” link on our site. If you encounter any issues accessing your account, please contact us at privacy@Suffix Library.com. We will strive to respond to your request within 30 days. However, please note that we may retain and utilize your information as required to comply with legal obligations, resolve disputes, and enforce our agreements.
6.3 If you have licensed content from Suffix Library, you can access your license history by visiting the “License History” section.
7. Your Choices (Opt Out)
7.1 Suffix Library does not sell your personal data or information to any third party. However, we do utilize third-party advertising services to manage the ads displayed on other websites. These third-party partners may use cookies and trackers to collect information about your activities on our site and other sites, enabling them to provide you with targeted ads based on your browsing activities and interests.
7.2 If you prefer not to have your information used for this purpose, you can opt out by clicking here (or here if located in the European Union). Please note that opting out does not mean you will no longer receive any ads; you will still receive generic ads.
7.3 Suffix Library will only use your personal information for the purposes stated in this Privacy Statement and will not use it for any significantly different purpose without obtaining your explicit authorization.
7.4 To opt out of receiving Suffix Library’s email updates, newsletters, and partner emails, you can make the appropriate selections by clicking on the “My Account” link on the Site. During the sign-up process, you will also have the option to opt out of such communications. However, please note that we will still contact you regarding changes to the Terms of Service or Submitter Terms of Service, as well as send you service-related announcements, including registration emails, benefit notifications, action-triggered emails, and bill-related notices.
7.5 Generally, these types of communications cannot be opted out of as they are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
7.6 If you use a Suffix Library mobile app, we may send you to push notifications occasionally to update you about events or promotions. If you no longer wish to receive such communications, you can disable them at the device level.
7.7 To request the deletion of your personal data from our systems or opt out of further processing, you can visit the “My Account – Preferences” page and follow the instructions under the section titled “Delete My Personal Data.” If you encounter any issues accessing your account, please contact us at privacy@suffixlibrary.co.za.
8. Protection of Your Personal Information
8.1 We have implemented various measures to protect the Personal Information you provide when using our Site. Your access to your account profile is secured through a password and unique customer ID, both of which are encrypted. It is important for you to choose a strong password that combines alphanumeric characters and to keep it confidential.
8.2 Your Personal Information is stored on secure servers that are accessible only to authorized Suffix Library personnel and contractors, who have their own password-protected access.
8.3 Whenever your Personal Information is transmitted to Suffix Library, it is encrypted to ensure its security.
8.4 When you enter sensitive information, such as your credit card number, on our registration or order forms, we employ transport layer security technology to encrypt that information.
8.5 While we take significant measures to protect the Personal Information you submit to us, both during transmission and upon receipt, it is important to note that no method of transmission over the Internet or electronic storage is 100% secure. Despite our efforts and considering the sensitivity of the Personal Information we handle, as well as the current technology available to us, we cannot guarantee absolute security.
If you have any inquiries regarding the security of our website, you can contact us at privacy@suffixlibrary.co.za
9. Cookie and Tracking Technologies
9.1 While you browse the Site, certain information may be automatically collected, including your Internet Service Provider, browser type and version, operating system and device type, average time spent on the site, pages viewed, information accessed, IP address, and other relevant statistics. This information, known as web analytics or clickstream data, may be combined with other data we collect about you to improve the services we offer, enhance marketing efforts, perform analytics, and provide site functionality.
9.2 To provide site features and functionality, technologies such as cookies, beacons, tags, and scripts are used by Suffix Library, our affiliates, analytics services, and service providers. These technologies help analyze trends, administer the site, track user movements, and gather demographic information about our user base as a whole. Reports may be generated based on the use of these technologies on an individual or aggregated basis by these companies.
9.3 A cookie is a small text file that a website can send to your computer when you visit a site. We may use session cookies, which expire when you close your browser, and/or persistent cookies, which remain on your computer until manually deleted. Most web browsers can be configured to alert you about the use of cookies or reject them entirely.
9.4 However, please note that rejecting cookies may impact your ability to use certain features of the Site.
9.5 We may partner with third-party companies to display advertisements on our website or manage our advertising on other sites. These partners may employ technologies such as cookies to gather information about your activities on our site and other sites in order to provide you with interest-based advertising. If you prefer not to receive this type of advertising based on your browsing activities and interests, you can opt out by clicking on the provided links. Please be aware that opting out does not mean you will no longer receive any ads; instead, you will continue to see generic advertisements.
9.6 For more information about cookies and our third-party advertising partners, you can refer to our Cookie Statement.
9.7 If you create a profile for accessing blogs or online communities on our site, please be aware that we cannot control the actions of others with whom you share your pages and information. The information posted to public bulletin boards or chat rooms, such as the Forums, is accessible to all users. If you would like your personal information to be removed from our blog or community forum, please contact us.
9.8 In some cases, it may not be possible to remove your information, and we will inform you if that is the case. If you used a third-party application to post the information, you can remove it by logging into the application or contacting the appropriate third party.
9.9 Your email address will not be automatically posted on the Forums unless you modify the default settings. If you choose to include your email address in your profile, it will be visible to all visitors to the Forums. You can manage and change your profile settings accordingly.
9.10 We utilize mobile analytics software to gain insights into the functionality of our Mobile Software on your device. This software may collect information such as usage frequency, application events, aggregated usage data, performance metrics, and download sources. Any information stored within the analytics software is not linked to personally identifiable information you submit through the mobile application.
10. Changes in Privacy Policy
10.1 Suffix Library has the right to update its Privacy Policy at its discretion. Notice of material changes will be provided via email or on the site’s homepage before the changes take effect. If you wish to modify how Suffix Library uses your Personal Information in light of such changes, you can follow the procedure described in the “Updating Your Personal Information and Privacy Preferences” section.
10.2 By receiving the notice or accessing the site after the posting of material changes, you are considered aware of and bound by those changes. However, if you have previously been given the opportunity to limit the use of your Personal Information for communication purposes, Suffix Library will not change your preference in this regard without your explicit consent.
10.3 In the event that Suffix Library is acquired or merged with another entity, customer information related to the part of the business that was sold or merged may be provided to that entity without your consent. However, Suffix Library will provide notice of such asset sales, acquisitions, or mergers on the site.
11. Non-Discrimination
11.1 Suffix Library ensures that it does not engage in any discriminatory practices against users who exercise their rights under the California Consumer Privacy Act or any other privacy or data protection law.
11.2 Services will not be denied to users based on their decision to exercise these rights, and there will be no differentiation in pricing based on the choice to exercise rights under relevant privacy laws. Links to third-party sites
11.3 Our Site includes links to other Web sites whose privacy practices may differ from those of Suffix Library. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.
12. Social Media Widgets
12.1 Our websites may contain Social Media Features, such as the Facebook Like button, as well as Widgets and interactive mini-programs. These features may gather your IP address and track the specific page you are visiting on our site. Additionally, they may utilize cookies to ensure proper functionality.
12.2 These Social Media Features and Widgets are either provided by a third party or hosted directly on our site. Your interactions with these features are subject to the privacy policy of the company that provides them.
13. Single Sign-On
13.1 You may be able to log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign-up form.
13.2 Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
14. Referral Program Emails
14.1 If you opt to utilize our referral service to inform a colleague about our website, share a collection, or invite someone to join a team account, we will request your colleague’s name and email address. Subsequently, we will send your colleague a single email invitation to visit the site.
14.2 Suffix Library retains this information solely for the purpose of transmitting the one-time email, monitoring the effectiveness of our referral program, and managing collection access. If your colleague wishes to have this information removed from our database, they can contact privacy@suffixLibrary.com.
15. Children
15.1 We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, do not enter information on this site or engage our services. If you believe a child of yours under the age of 18 has entered Personal Information please contact support@suffixlibrary.co.za to have the data removed and terminate the child’s account.
16. Privacy Complaints
For privacy complaints and inquiries in South Africa, you can reach out to the relevant data protection authority:
Information Regulator South Africa
Website: https://www.justice.gov.za/inforeg/
Email: inforeg@justice.gov.za
Phone: +27 (0)12 406 4818
These contact details should be able to assist you with any privacy-related concerns or complaints you may have in South Africa.
Effective from: 28 May 2023
